How To Fix CRM_DD092 - Distribution report: No job runtime information available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 092

• Message text: Distribution report: No job runtime information available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD092 - Distribution report: No job runtime information available ?

  The SAP error message "CRM_DD092 Distribution report: No job runtime information available" typically occurs in the context of running distribution reports in SAP Customer Relationship Management (CRM). This error indicates that the system is unable to find the necessary job runtime information to execute the report.
  Causes:
  
  Job Not Executed: The distribution job may not have been executed, or it may have failed during execution.
  Job Deletion: The job runtime information may have been deleted or purged from the system.
  Authorization Issues: The user may not have the necessary authorizations to access the job runtime information.
  System Configuration: There may be issues with the configuration of the CRM system or the background job scheduling.
  Database Issues: There could be underlying database issues that prevent the retrieval of job runtime information.
  
  Solutions:
  
  Check Job Status: Go to transaction code SM37 to check the status of the background job related to the distribution report. Look for any failed jobs and analyze the logs for errors.
  Re-run the Job: If the job has not been executed or has failed, try re-running the job. Ensure that all necessary parameters are correctly set.
  Check Job Logs: Review the job logs for any error messages or warnings that could provide more context on why the job did not run successfully.
  Authorization Check: Ensure that the user has the necessary authorizations to view job runtime information. You may need to consult with your SAP security team.
  System Configuration: Verify the configuration settings for the distribution report and the job scheduling. Ensure that everything is set up correctly.
  Database Consistency: If you suspect database issues, you may need to run consistency checks or consult with your database administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM distribution reports to ensure that you are following the correct procedures.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.