How To Fix CRM_DD090 - Distribution report: Error reading batch job information from database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 090

• Message text: Distribution report: Error reading batch job information from database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD090 - Distribution report: Error reading batch job information from database ?

  The SAP error message "CRM_DD090 Distribution report: Error reading batch job information from database" typically indicates an issue with accessing batch job information in the database, which can be caused by various factors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Database Connectivity Issues: There may be problems with the connection to the database, which can prevent the system from retrieving the necessary batch job information.
  Database Corruption: If the database tables related to batch jobs are corrupted, it can lead to errors when trying to read data.
  Authorization Issues: The user executing the report may not have the necessary authorizations to access the batch job information.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to errors in retrieving batch job data.
  System Performance: High load on the system or database can lead to timeouts or failures in reading data.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running and that there are no connectivity issues. You can check the database logs for any errors.
  Review Authorizations: Verify that the user has the necessary authorizations to access batch job information. You may need to consult with your SAP security team.
  Database Consistency Check: Perform a consistency check on the database tables related to batch jobs. You can use transaction codes like DB02 or DBACOCKPIT to monitor the database health.
  Check for Locks: Use transaction SM12 to check for any locks on the relevant database tables that might be causing the issue.
  System Performance Monitoring: Monitor system performance using transaction ST22 (dump analysis) or SM21 (system log) to identify any performance-related issues.
  Reconfigure Settings: If there are known configuration issues, review and correct them as necessary. This may involve checking settings in transaction SPRO or other relevant configuration transactions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor batch jobs), SM21 (system log), and ST22 (dump analysis).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review SAP documentation related to batch job processing and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the error related to reading batch job information from the database in SAP.