How To Fix CRM_DD091 - Distribution report: No workprocesses available for batch


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DD - DD: Messages for Document Distrubution Framework

  • Message number: 091

  • Message text: Distribution report: No workprocesses available for batch

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DD091 - Distribution report: No workprocesses available for batch ?

    The SAP error message CRM_DD091 indicates that there are no available work processes for batch processing in the SAP system. This can occur in various scenarios, particularly when trying to execute distribution reports or batch jobs in the SAP Customer Relationship Management (CRM) module.

    Causes:

    1. Insufficient Work Processes: The SAP system may not have enough work processes configured to handle the batch jobs. This can happen if the system is under heavy load or if the configuration is not optimized.
    2. Work Process Configuration: The configuration of the work processes in the instance profile may not be set correctly, leading to a shortage of available processes for batch jobs.
    3. System Load: High system load due to other running processes or jobs can lead to a situation where all work processes are occupied, leaving none available for batch processing.
    4. Job Scheduling Conflicts: If multiple batch jobs are scheduled to run at the same time, they may compete for the available work processes, leading to this error.
    5. System Errors: There may be underlying system errors or issues that are preventing the allocation of work processes.

    Solutions:

    1. Check Work Process Configuration:

      • Go to transaction RZ10 and check the instance profile settings for the number of work processes configured. Ensure that there are enough dialog and background work processes.
      • Adjust the parameters if necessary (e.g., rdisp/wp_no_dia, rdisp/wp_no_btc).
    2. Monitor System Load:

      • Use transaction SM66 to monitor the active processes and see if there are any long-running jobs that are consuming resources.
      • If there are jobs that can be terminated or rescheduled, do so to free up work processes.
    3. Review Job Scheduling:

      • Check the job scheduling in transaction SM37 to see if there are any jobs that are scheduled to run at the same time and causing contention for work processes.
      • Consider staggering the execution of batch jobs to avoid conflicts.
    4. Increase System Resources:

      • If the system is consistently under heavy load, consider increasing the hardware resources (CPU, memory) allocated to the SAP instance.
    5. Restart the Instance:

      • In some cases, restarting the SAP instance can help clear up any temporary issues that may be causing the work processes to be unavailable.
    6. Check for Errors:

      • Review the system logs (transaction SM21) and developer traces (transaction ST22) for any errors that might indicate underlying issues affecting work process availability.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation for best practices on configuring and managing work processes in your SAP environment.

    By following these steps, you should be able to identify the cause of the CRM_DD091 error and implement a solution to resolve it.

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