How To Fix CRM_DD096 - Distribution report: Servergroup &1 - &2 from maximal &3 work processes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 096

• Message text: Distribution report: Servergroup &1 - &2 from maximal &3 work processes

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_DD096 - Distribution report: Servergroup &1 - &2 from maximal &3 work processes ?

  The SAP error message CRM_DD096 typically indicates an issue related to the distribution report in the SAP Customer Relationship Management (CRM) system. This error message suggests that the server group specified is exceeding the maximum number of work processes that can be utilized for the distribution report.
  Cause:
  
  Maximal Work Processes Exceeded: The error occurs when the number of work processes allocated to a server group is exceeded. This can happen if there are too many concurrent requests or if the system is under heavy load.
  Configuration Issues: The server group may not be configured correctly, leading to an insufficient number of work processes being available for the distribution report.
  Long-Running Processes: If there are long-running processes that are holding up work processes, it can lead to this error as new requests cannot be processed.
  System Performance: General performance issues in the SAP system can also contribute to this error, especially if the system is not optimized for the workload.
  
  Solution:
  
  Increase Work Processes: Review the configuration of the server group and consider increasing the number of work processes allocated to it. This can be done in the SAP profile parameters.
  Monitor and Optimize Performance: Use transaction codes like ST03N (Workload Analysis) and SM66 (Global Work Process Overview) to monitor the system's performance and identify any long-running or blocked processes. Optimize these processes if possible.
  Check Background Jobs: Ensure that there are no background jobs that are consuming excessive resources. You can check this using transaction SM37 (Job Monitoring).
  Load Balancing: If you have multiple application servers, ensure that the load is balanced across them. This can help distribute the workload more evenly and prevent any single server from becoming overloaded.
  Review Server Group Configuration: Check the configuration of the server group in transaction RZ12 and ensure that it is set up correctly to handle the expected load.
  System Restart: In some cases, a system restart may help clear up any issues with stuck processes or resource allocation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM50 (Work Process Overview), SM66 (Global Work Process Overview), ST22 (Dump Analysis), and ST03N (Workload Analysis) for monitoring and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration and performance tuning.
  Documentation: Review SAP documentation related to system performance and configuration for best practices on managing work processes and server groups.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.