How To Fix CRM_DD012 - Executing sub-policy: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 012

• Message text: Executing sub-policy: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD012 - Executing sub-policy: &1 ?

  The SAP error message CRM_DD012, which states "Executing sub-policy: &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the execution of a sub-policy in a business process. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying business logic.
  Possible Causes:
  
  Configuration Issues: The sub-policy may not be correctly configured in the system. This could involve missing or incorrect settings in the policy management area.
  Missing Data: Required data for executing the sub-policy may be missing or incomplete. This could include customer data, transaction data, or other relevant information.
  Authorization Issues: The user executing the process may not have the necessary authorizations to perform the action related to the sub-policy.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used that affect the execution of sub-policies.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the sub-policy in the SAP CRM system. Ensure that all necessary parameters are set correctly.
  Validate Data: Ensure that all required data is present and correctly formatted. Check for any missing entries that might be needed for the sub-policy to execute.
  Review Authorizations: Verify that the user has the appropriate authorizations to execute the sub-policy. If not, adjust the user roles or permissions accordingly.
  Debugging: If you have access to debugging tools, you can trace the execution of the sub-policy to identify where the error occurs. This may provide insights into what is causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using. There may be known issues or patches available that address this error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the CRM_DD012 error. SAP frequently releases notes that address specific issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  Documentation: Review the SAP Help Portal for documentation on policy management and sub-policies in SAP CRM to better understand how they function and how to troubleshoot related issues.
  
  By following these steps, you should be able to identify the cause of the CRM_DD012 error and implement a suitable solution.