How To Fix CRM_DD013 - Execution finished of sub-policy: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 013

• Message text: Execution finished of sub-policy: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD013 - Execution finished of sub-policy: &1 ?

  The SAP error message CRM_DD013, which states "Execution finished of sub-policy: &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the execution of a sub-policy in the system. This message is often related to the execution of business rules or workflows that are defined in the CRM system.
  Cause:
  
  Sub-policy Configuration Issues: The sub-policy referenced in the error message may not be configured correctly. This could include missing parameters, incorrect settings, or other configuration errors.
  Data Issues: The data being processed by the sub-policy may be incomplete or incorrect, leading to execution failures.
  Authorization Issues: The user executing the policy may not have the necessary authorizations to perform the actions defined in the sub-policy.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in executing the sub-policy.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they may interfere with the normal execution of the sub-policy.
  
  Solution:
  
  Check Configuration: Review the configuration of the sub-policy in the CRM system. Ensure that all parameters are set correctly and that the policy is active.
  Validate Data: Check the data being processed by the sub-policy for completeness and correctness. Ensure that all required fields are populated.
  Review Authorizations: Verify that the user executing the sub-policy has the necessary authorizations. You may need to consult with your SAP security team to ensure proper roles are assigned.
  Monitor System Performance: Check the system performance and logs for any indications of issues. If the system is under heavy load, consider scheduling the execution during off-peak hours.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the failure. You may need to work with your development team for this.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for CRM policies and workflows to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.