How To Fix CRM_DD011 - Profile &1 is not valid for document distribution

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 011

• Message text: Profile &1 is not valid for document distribution

What causes this issue?

The profile &V1& is not valid for document distribution.

System Response

Thus rule execution could not be started.

How to fix this error?

Check the following:
Does the profile &V1& exist in ERMS profile definition (customizing
activity "<ZH>Define ERMS Service Manager Profiles</>")?
Is a directly called rule execution service with the following
properties assigned to the profile &V1&:
The property "CONTEXT" must exist. Verify if the entered context is
active for document distribution. Active contexts are characterized by
having a property "ACTIVE" set to "X" and a property "OBJECT_TYPE" set
to "LEAD" or to "OPPORTUNITY". This can be checked via customizing
transaction "<ZH>Define ERMS Repository</>".
The property "POLICY" must exist. Verify if the entered policy exists
within the given context and is released. This can be checked by
starting the <ZH>ERMS Rule Modeler</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD011 - Profile &1 is not valid for document distribution ?

  The SAP error message "CRM_DD011 Profile &1 is not valid for document distribution" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the document distribution profile being used. This error indicates that the specified profile is not recognized or is not valid for the document distribution process.
  Cause:
  
  Invalid Profile: The profile specified in the error message (&1) does not exist in the system or has been deleted.
  Configuration Issues: The document distribution profile may not be properly configured or may not be assigned to the relevant document type.
  Authorization Issues: The user may not have the necessary authorizations to access the specified profile.
  Data Inconsistencies: There may be inconsistencies in the data related to the document distribution profiles in the system.
  
  Solution:
  
  
  Check Profile Existence:
  
  Verify that the profile specified in the error message exists in the system. You can do this by navigating to the relevant configuration area in SAP (e.g., SPRO) and checking the document distribution profiles.
  
  
  
  Profile Configuration:
  
  If the profile exists, ensure that it is correctly configured for the document type you are working with. Check the settings and parameters associated with the profile.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to use the specified document distribution profile. You may need to consult with your SAP security team to verify this.
  
  
  
  Assign Profile to Document Type:
  
  If the profile is not assigned to the relevant document type, you may need to assign it. This can typically be done in the configuration settings for document distribution.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to document distribution profiles for any additional guidance or troubleshooting steps.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or CRMD_ORDER (to work with CRM orders) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that might address known issues with document distribution profiles.
  Documentation: Review the SAP Help Portal for detailed information on document distribution and profiles in CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.