How To Fix CRM_DD010 - Action &1: execution time was &2 seconds

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 010

• Message text: Action &1: execution time was &2 seconds

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD010 - Action &1: execution time was &2 seconds ?

  The SAP error message "CRM_DD010 Action &1: execution time was &2 seconds" typically indicates that a specific action in the SAP Customer Relationship Management (CRM) system took longer than expected to execute. This message is often related to performance issues, where the execution time exceeds a predefined threshold.
  Cause:
  
  Long-running Processes: The action being executed may involve complex calculations, large data sets, or extensive database queries that take longer to process.
  System Performance: The overall performance of the SAP system may be affected by high load, insufficient resources (CPU, memory, etc.), or other background processes consuming resources.
  Inefficient Code: Custom code or enhancements may not be optimized, leading to longer execution times.
  Database Issues: Poorly indexed tables or database locks can slow down query execution.
  Network Latency: If the action involves communication with external systems or services, network issues can contribute to delays.
  
  Solution:
  
  Performance Analysis: Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to analyze system performance and identify bottlenecks.
  Optimize Queries: Review and optimize any custom code or queries involved in the action. Ensure that database tables are properly indexed.
  Increase Resources: If the system is under heavy load, consider increasing hardware resources (CPU, memory) or optimizing the system configuration.
  Batch Processing: If applicable, consider processing data in smaller batches to reduce execution time.
  Review Background Jobs: Check for any long-running background jobs that may be impacting system performance and adjust their scheduling if necessary.
  Monitor System Load: Use transaction SM37 to monitor job execution and identify any jobs that are taking longer than expected.
  Consult SAP Notes: Check for any relevant SAP Notes that may address known issues or provide performance improvement recommendations.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed logs and performance metrics.
  Documentation: Review SAP documentation related to performance tuning and optimization for CRM systems.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and found solutions.
  
  By following these steps, you should be able to identify the root cause of the execution time issue and implement appropriate solutions to improve performance.