How To Fix CRM_DAM_MESSAGES086 - Mark only a digital asset status as TO BE DELETED

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 086

• Message text: Mark only a digital asset status as TO BE DELETED

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES086 - Mark only a digital asset status as TO BE DELETED ?

  The SAP error message CRM_DAM_MESSAGES086 indicates that you are trying to mark a digital asset for deletion, but the system is enforcing a rule that only allows certain statuses to be marked as "To Be Deleted." This typically occurs in the context of managing digital assets within the SAP Customer Relationship Management (CRM) system, particularly in the Digital Asset Management (DAM) module.
  Cause:
  The error is triggered when:
  
  The digital asset you are trying to mark for deletion is not in a status that allows it to be marked as "To Be Deleted."
  The asset may be in a status that is considered active or in use, which prevents it from being deleted.
  There may be configuration settings or business rules in place that restrict the deletion of assets based on their current status.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Asset Status: Review the current status of the digital asset you are trying to delete. Ensure that it is in a status that allows it to be marked for deletion. Common statuses that may allow deletion include "Inactive" or "Archived."
  
  
  Change the Status: If the asset is in an active status, you may need to change its status to one that is eligible for deletion. This can typically be done through the asset management interface in SAP CRM.
  
  
  Review Configuration: If you have the necessary permissions, check the configuration settings in the SAP system to see if there are any specific rules or restrictions regarding the deletion of digital assets. This may involve consulting with your SAP administrator or a functional consultant.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for more information on the specific statuses that are allowed for deletion and any related business processes.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  User Permissions: Ensure that you have the necessary permissions to change the status of digital assets and mark them for deletion.
  Business Processes: Understand the business processes related to digital asset management in your organization, as there may be workflows that need to be followed before an asset can be deleted.
  
  By following these steps, you should be able to address the error and successfully manage the digital assets in your SAP CRM system.