How To Fix CRM_DAM_MESSAGES085 - Mark only a digital asset status as POST STATUS

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 085

• Message text: Mark only a digital asset status as POST STATUS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES085 - Mark only a digital asset status as POST STATUS ?

  The SAP error message CRM_DAM_MESSAGES085 indicates that there is an issue with the status of a digital asset in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when you attempt to mark a digital asset with a status that is not allowed for a "post status." 
  Cause:
  The error typically arises due to one of the following reasons:
  
  Incorrect Status Assignment: The digital asset you are trying to mark may not have the correct status assigned to it. Only certain statuses are allowed to be marked as "post status."
  Configuration Issues: There may be configuration settings in the system that restrict the statuses that can be assigned to digital assets.
  Business Rules: There may be business rules or workflows in place that prevent certain statuses from being assigned to digital assets.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Digital Asset:
  
  Review the current status of the digital asset you are trying to mark. Ensure that it is one of the statuses that can be marked as a post status.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to digital asset management. Ensure that the statuses are correctly defined and that the status you are trying to assign is allowed.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for information on valid statuses for digital assets. This can provide clarity on which statuses are permissible.
  
  
  
  Adjust Business Rules:
  
  If there are specific business rules or workflows that are causing the restriction, you may need to adjust these rules to allow the desired status to be assigned.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to digital asset management.
  Transaction Codes: Familiarize yourself with transaction codes related to digital asset management in SAP CRM, such as CRMD_ORDER for managing orders and assets.
  User Roles and Authorizations: Ensure that the user attempting to make the change has the necessary authorizations to modify the status of digital assets.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.