How To Fix CRM_DAM_MESSAGES034 - More than one version for the same digital asset selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 034

• Message text: More than one version for the same digital asset selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES034 - More than one version for the same digital asset selected ?

  The SAP error message CRM_DAM_MESSAGES034 indicates that there are multiple versions of the same digital asset selected in the system. This can occur in scenarios where digital assets (like images, documents, etc.) are versioned, and the system does not allow the selection of more than one version at the same time.
  Cause:
  
  Multiple Versions: The primary cause of this error is that the user is trying to select or process more than one version of a digital asset simultaneously.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for multiple versions to be handled together.
  User Error: The user may have inadvertently selected multiple versions when only one is allowed.
  
  Solution:
  
  
  Select a Single Version: Review the selection of digital assets and ensure that only one version of the digital asset is selected. You can do this by:
  
  Navigating to the digital asset management area.
  Checking the list of selected assets and ensuring only one version is highlighted.
  
  
  
  Check for Duplicates: If you are unsure which version to select, you may want to check the details of each version to determine which one is the most appropriate for your needs.
  
  
  Review Configuration: If the issue persists, it may be necessary to review the configuration settings related to digital asset management in your SAP system. This may involve consulting with your SAP Basis or technical team to ensure that the system is set up correctly to handle digital assets.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing digital assets and understanding version control.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  Digital Asset Management (DAM): This is a system used to store, organize, and manage digital assets. Understanding how your organization uses DAM can help in troubleshooting issues.
  Version Control: Familiarize yourself with how version control works within SAP, especially in the context of digital assets.
  User Training: Ensure that users are trained on how to properly select and manage digital assets to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the error and continue working with digital assets in your SAP system.