How To Fix CRM_DAM_MESSAGES032 - Default status concerning status EFFECTIVE missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 032

• Message text: Default status concerning status EFFECTIVE missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES032 - Default status concerning status EFFECTIVE missing ?

  The SAP error message CRM_DAM_MESSAGES032 with the description "Default status concerning status EFFECTIVE missing" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the status management of a document or object. This error indicates that the system is unable to find a default status that is supposed to be set to "EFFECTIVE."
  Cause:
  
  Missing Status Configuration: The status "EFFECTIVE" may not be defined in the status profile for the object you are working with. This can happen if the status profile has not been properly configured or if the status has been deleted or not activated.
  Incorrect Status Assignment: The object may be trying to transition to a status that is not valid or not defined in the system.
  Custom Development Issues: If there are custom developments or enhancements in the status management, they may not be correctly implemented, leading to this error.
  
  Solution:
  
  
  Check Status Profile Configuration:
  
  Go to the transaction code CRMD_ORDER or SPRO (SAP Reference IMG).
  Navigate to the relevant area for status management (e.g., Sales Order, Service Order).
  Check the status profile assigned to the object and ensure that the "EFFECTIVE" status is defined and active.
  
  
  
  Define Missing Status:
  
  If the "EFFECTIVE" status is missing, you may need to create it in the status profile.
  Ensure that the status is correctly linked to the necessary transitions and that it is marked as a default status if required.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to status management, review the code to ensure that it is functioning as intended and that it does not interfere with standard status transitions.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that they are transported to the production environment correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to status management in CRM for any specific guidelines or known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  CRMD_ORDER: For managing CRM orders.
  SPRO: For accessing the SAP Reference IMG to configure settings.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.