How To Fix CRM_DAM_MESSAGES026 - Document status &1: Only one initial document status permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 026

• Message text: Document status &1: Only one initial document status permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES026 - Document status &1: Only one initial document status permitted ?

  The SAP error message CRM_DAM_MESSAGES026 indicates that there is an issue with the document status in the SAP Customer Relationship Management (CRM) system. The message states: "Document status &1: Only one initial document status permitted." This typically occurs when there is an attempt to set or change the status of a document in a way that violates the business rules defined in the system.
  Cause:
  
  Multiple Initial Statuses: The error usually arises when the system detects that there are multiple documents with the same initial status, which is not allowed. In SAP CRM, each document can only have one initial status to maintain data integrity and consistency.
  Incorrect Status Transition: The status transition being attempted may not be valid according to the defined status management rules in the system.
  Configuration Issues: There may be a misconfiguration in the status management settings for the document type in question.
  
  Solution:
  
  Check Document Status: Review the status of the document that is causing the error. Ensure that it is not already set to an initial status that conflicts with the new status you are trying to assign.
  Status Management Configuration: Verify the configuration of the status management for the document type in question. Ensure that the status definitions allow for the intended transitions and that only one initial status is defined.
  Correct Status Transition: If you are trying to change the status of a document, ensure that the transition you are attempting is valid. Refer to the status management documentation or configuration to understand the allowed transitions.
  Consult Documentation: Check SAP documentation or help resources for specific guidance on status management and error handling related to your version of SAP CRM.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to status management in SAP CRM, such as CRMD_ORDER for managing business transactions.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or Business Add-Ins (BAdIs) that might affect document status handling.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.