How To Fix CRM_DAM_MESSAGES023 - Error when checking authority for digital asset &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 023

• Message text: Error when checking authority for digital asset &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES023 - Error when checking authority for digital asset &1 ?

  The SAP error message CRM_DAM_MESSAGES023 typically indicates that there is an issue with authorization when trying to access a digital asset in the SAP Customer Relationship Management (CRM) system. The error message usually states that the user does not have the necessary permissions to perform the action on the specified digital asset.
  Cause:
  
  Insufficient Authorizations: The user attempting to access the digital asset does not have the required authorizations assigned in their user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for digital asset management.
  Object-Specific Authorizations: The authorization object related to digital asset management may not be properly configured or assigned to the user.
  Asset Status: The digital asset may be in a status that restricts access based on user roles or permissions.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization is missing.
  Review the user’s roles and profiles in transaction SU01 or PFCG to ensure that the necessary authorizations for digital asset management are included.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the user’s roles or create a new role that includes the necessary permissions for accessing digital assets.
  Ensure that the authorization objects related to digital asset management (e.g., CRM_DAM) are included in the role.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to resolve the issue.
  
  
  
  Check Asset Status:
  
  Verify the status of the digital asset. If it is restricted or locked, you may need to change its status or request access from the asset owner.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, test the access again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for digital asset management in SAP, such as CRM_DAM and others that may be specific to your organization.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review SAP documentation related to CRM and digital asset management for best practices on user roles and authorizations.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_DAM_MESSAGES023 error message.