How To Fix CRM_DAM_MESSAGES022 - Not authorized to access this digital asset version

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 022

• Message text: Not authorized to access this digital asset version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES022 - Not authorized to access this digital asset version ?

  The SAP error message CRM_DAM_MESSAGES022 indicates that a user is not authorized to access a specific version of a digital asset in the SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) and Digital Asset Management (DAM) functionalities.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations assigned to access the digital asset version. This could be due to missing roles or permissions in the user's profile.
  Version Control: The specific version of the digital asset may have restricted access settings, preventing certain users from viewing or editing it.
  Object Locking: The digital asset might be locked by another user or process, which can sometimes lead to access issues.
  Configuration Settings: There may be specific configuration settings in the system that restrict access to certain digital assets based on user roles or organizational units.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to access the digital asset.
  Use transaction code SU53 to analyze the authorization check after the error occurs. This will show which authorization object failed.
  
  
  
  Adjust Roles and Permissions:
  
  If the user lacks the required authorizations, work with your SAP security team to assign the appropriate roles or permissions.
  Ensure that the roles include access to the relevant transaction codes and authorization objects related to digital asset management.
  
  
  
  Review Digital Asset Settings:
  
  Check the access settings for the specific digital asset version. Ensure that the version is not restricted to certain user groups or roles.
  If necessary, modify the access settings to allow the user to view or edit the asset.
  
  
  
  Check for Locks:
  
  Verify if the digital asset is locked by another user. If it is, you may need to wait until the lock is released or contact the user who has locked it.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on authorization objects related to digital asset management.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and settings, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for digital asset management, such as CRM_DAM and others that may be applicable.
  Transaction Codes: Common transaction codes related to CRM and DAM include:
  
  CRMD_ORDER: For managing CRM orders.
  CRMD_ORDERADM_H: For accessing order administration.
  
  
  User Roles: Ensure that user roles are regularly reviewed and updated to reflect changes in responsibilities and access needs.
  
  By following these steps, you should be able to resolve the authorization issue related to the CRM_DAM_MESSAGES022 error.