How To Fix CRM_DAM_MESSAGES020 - Error when reading security status of version &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 020

• Message text: Error when reading security status of version &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES020 - Error when reading security status of version &1 ?

  The SAP error message CRM_DAM_MESSAGES020 typically indicates an issue related to the security status of a specific version of a document or object in the SAP CRM (Customer Relationship Management) system. This error can occur when the system is unable to read or access the security status of the specified version, which may be due to various reasons.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the document or object in question.
  Version Not Found: The specified version may not exist or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the database or issues with the underlying data model.
  System Configuration: Incorrect configuration settings in the CRM system could lead to this error.
  Transport Issues: If the version was transported from another system, there may be issues with the transport itself.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the document or object. This can be done by reviewing the user's roles and permissions in the SAP system.
  Verify Version Existence: Check if the specified version exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list versions.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE14 to check database tables.
  Review Configuration: Check the configuration settings related to document management and security in the CRM system. Ensure that all settings are correctly defined.
  Transport Logs: If the version was recently transported, review the transport logs for any errors or warnings that may indicate issues during the transport process.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing and troubleshooting CRM documents.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to CRM and document management for additional insights into security settings and version management.
  
  By following these steps, you should be able to diagnose and resolve the CRM_DAM_MESSAGES020 error in your SAP CRM system.