How To Fix CRM_DAM_MESSAGES018 - Version &1 cannot be found by its key

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 018

• Message text: Version &1 cannot be found by its key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES018 - Version &1 cannot be found by its key ?

  The SAP error message CRM_DAM_MESSAGES018 with the description "Version &1 cannot be found by its key" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific version of a document or object based on the provided key. This can happen for various reasons, including data inconsistencies, missing entries, or issues with the versioning of documents.
  Causes:
  
  Missing Version: The specified version of the document or object does not exist in the database.
  Incorrect Key: The key used to retrieve the version may be incorrect or malformed.
  Data Deletion: The version may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the specified version.
  System Configuration: There may be configuration issues in the CRM system that prevent the version from being found.
  
  Solutions:
  
  Verify the Key: Check the key you are using to ensure it is correct and corresponds to an existing version.
  Check Version Availability: Use transaction codes like CRMD_ORDER or relevant reports to check if the version exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the version in question.
  Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies that may be causing the issue.
  Consult Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  Recreate the Version: If the version is indeed missing and cannot be found, you may need to recreate it or restore it from a backup if available.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in navigating and troubleshooting CRM documents.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM to understand the versioning and document management processes better.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_DAM_MESSAGES018 error message.