How To Fix CRM_DAM_DAT_MESSAGES019 - Save digital asset type: Salable = &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 019

• Message text: Save digital asset type: Salable = &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES019 - Save digital asset type: Salable = &1 ?

  The SAP error message CRM_DAM_DAT_MESSAGES019 typically occurs in the context of managing digital assets within the SAP Customer Relationship Management (CRM) system. The message indicates an issue related to the "Salable" attribute of a digital asset. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  The error message CRM_DAM_DAT_MESSAGES019 is triggered when there is an issue with the digital asset's salability status. The specific message "Salable = &1" suggests that the system is trying to save a digital asset with a salability status that is either invalid or not allowed based on the current configuration or business rules.
  Possible Causes:
  
  Invalid Salable Status: The value being assigned to the "Salable" attribute may not be valid or recognized by the system.
  Configuration Issues: There may be configuration settings in the CRM system that restrict certain values for the salability of digital assets.
  Missing Required Fields: Other required fields related to the digital asset may not be filled out correctly, leading to this error.
  Authorization Issues: The user may not have the necessary permissions to save the digital asset with the specified salability status.
  
  Solutions
  To resolve the error, consider the following steps:
  
  
  Check Salable Status:
  
  Verify the value being assigned to the "Salable" attribute. Ensure it is one of the allowed values as per your business rules or system configuration.
  
  
  
  Review Configuration:
  
  Check the configuration settings for digital asset management in your SAP CRM system. Ensure that the salability statuses are correctly defined and that the system allows the status you are trying to save.
  
  
  
  Complete Required Fields:
  
  Ensure that all mandatory fields for the digital asset are filled out correctly. Missing or incorrect data in other fields can sometimes lead to this error.
  
  
  
  User Authorization:
  
  Confirm that the user has the necessary authorizations to create or modify digital assets. If not, contact your system administrator to adjust the permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the digital asset management module and the salability attribute.
  
  
  
  Check for System Notes:
  
  Look for any system notes or updates from SAP that might address this issue, as it could be a known bug or limitation in a specific version of the software.
  
  
  
  Related Information
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might provide additional insights or fixes related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes for digital asset management in SAP CRM, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to successfully save the digital asset.