How To Fix CRM_DAM_DAT_MESSAGES017 - Save digital asset type: Deleting tree &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 017

• Message text: Save digital asset type: Deleting tree &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES017 - Save digital asset type: Deleting tree &1 (&2) ?

  The SAP error message CRM_DAM_DAT_MESSAGES017 typically occurs in the context of the Digital Asset Management (DAM) module within SAP CRM. This error message indicates that there is an issue related to saving a digital asset type, specifically when attempting to delete a tree structure associated with that asset.
  Cause:
  The error can be caused by several factors, including:
  
  Inconsistent Data: There may be inconsistencies in the data structure or relationships between digital assets and their associated trees.
  Authorization Issues: The user may not have the necessary permissions to delete or modify the digital asset or its associated tree.
  System Configuration: There may be configuration issues in the DAM settings that prevent the deletion of the tree.
  Dependencies: The digital asset may have dependencies or references that prevent it from being deleted.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete the digital asset and its associated tree. You may need to consult with your SAP security team to verify this.
  
  
  Review Data Consistency: Check for any inconsistencies in the data. This may involve reviewing the relationships between digital assets and their trees. You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to investigate the data.
  
  
  Check for Dependencies: Investigate if there are any dependencies or references to the digital asset that might be preventing its deletion. This could include linked documents, references in other objects, or active workflows.
  
  
  System Configuration: Review the configuration settings for the Digital Asset Management module. Ensure that the settings allow for the deletion of trees and that there are no restrictions in place.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Debugging: If you have access to development tools, you can debug the process to identify the exact point of failure. This may require the assistance of a developer or SAP consultant.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SCC1 for cross-client data transport.
  SAP Documentation: Review the official SAP documentation for Digital Asset Management to understand the functionalities and limitations of the module.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.