How To Fix CRM_DAM_DAT_MESSAGES021 - Digital asset type &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 021

• Message text: Digital asset type &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES021 - Digital asset type &1 deleted ?

  The SAP error message CRM_DAM_DAT_MESSAGES021 indicates that a digital asset type (specified by &1) has been deleted. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a digital asset that is no longer available in the system.
  Cause:
  
  Deletion of Digital Asset Type: The primary cause of this error is that the digital asset type you are trying to access has been deleted from the system. This could happen due to data cleanup activities, changes in business processes, or manual deletions by users with the appropriate permissions.
  Configuration Changes: Changes in the configuration settings related to digital asset management may also lead to this error if the asset type is no longer valid.
  Data Inconsistency: There may be inconsistencies in the database where references to the deleted asset type still exist in other records or transactions.
  
  Solution:
  
  Check Asset Type: Verify if the digital asset type specified in the error message still exists in the system. You can do this by navigating to the relevant configuration or master data area in SAP CRM.
  Restore Asset Type: If the asset type was deleted by mistake, you may need to restore it. This could involve re-creating the asset type in the system or restoring it from a backup if available.
  Update References: If the asset type is no longer needed, ensure that all references to it in other records or transactions are updated or removed to prevent further errors.
  Consult Documentation: Review the SAP documentation or notes related to digital asset management for any specific instructions or guidelines regarding the management of digital asset types.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights or patches if this is a known issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with digital asset management, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Authorization: Ensure that you have the necessary authorizations to view and manage digital asset types in the system.
  Change Logs: Check change logs or audit trails if available to see who deleted the asset type and why, which may provide context for the error.
  
  By following these steps, you should be able to address the error message and restore functionality related to digital asset management in your SAP CRM system.