How To Fix CRM_CUSTOMER_USAGE001 - Application component &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CUSTOMER_USAGE - Customer Usage: Maintenance of Features

  • Message number: 001

  • Message text: Application component &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CUSTOMER_USAGE001 - Application component &1 does not exist ?

    The SAP error message CRM_CUSTOMER_USAGE001 indicates that the application component specified in the error message does not exist in the system. This error typically arises in the context of customer relationship management (CRM) functionalities, where the system is trying to access or utilize a component that has not been defined or is not available in the current configuration.

    Causes:

    1. Missing Configuration: The application component may not have been configured or activated in the SAP system.
    2. Incorrect Component Name: There may be a typo or incorrect naming in the component reference.
    3. Transport Issues: If the component was recently transported from another system, the transport may not have been successful or complete.
    4. Version Mismatch: The component may not be compatible with the current version of the SAP system.
    5. Authorization Issues: The user may not have the necessary authorizations to access the specified component.

    Solutions:

    1. Check Configuration: Verify that the application component is correctly configured in the system. You can do this by navigating to the relevant configuration settings in the SAP system.
    2. Correct Component Name: Double-check the name of the application component being referenced in the error message to ensure it is correct.
    3. Transport Logs: Review transport logs to ensure that all necessary components were successfully transported to the system.
    4. System Version: Ensure that the application component is compatible with the version of SAP you are using. If there are updates or patches available, consider applying them.
    5. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the application component.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific application component for additional troubleshooting steps or known issues.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
    • Transaction Codes: Use transaction codes like SPRO (for configuration) or SE80 (for development) to investigate the application component settings.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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