How To Fix CRM_CUSTOMER_I801 - Error in the BAdI method CRM_CUSTOMER_I_CHECK

CRM_CUSTOMER_I801 - Overview

• Message type: E = Error

• Message class: CRM_CUSTOMER_I - Output Class Admin Item

• Message number: 801

• Message text: Error in the BAdI method CRM_CUSTOMER_I_CHECK

What causes this issue?

In the BAdI method CRM_CUSTOMER_I_CHECK, the system issued the error
message error_occured.

System Response

The error is saved in the application log.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_I801 - Error in the BAdI method CRM_CUSTOMER_I_CHECK ?

  The SAP error message CRM_CUSTOMER_I801, which indicates an error in the BAdI (Business Add-In) method CRM_CUSTOMER_I_CHECK, typically arises in the context of customer data processing within the SAP CRM system. This error can occur during various operations, such as creating or updating customer records.
  
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Validation Failures: The BAdI method CRM_CUSTOMER_I_CHECK is often used for validation checks on customer data. If the data being processed does not meet certain criteria or validation rules defined in the BAdI implementation, the error will be triggered.
  
  
  Custom Code Issues: If there is custom code implemented in the BAdI that has logical errors or exceptions, it can lead to this error message.
  
  
  Data Inconsistencies: Inconsistent or incomplete data in the customer master records can also lead to validation failures.
  
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system related to customer management can also cause this error.
  
  
  
  Solution:
  To