How To Fix CRM_CUSTOMER_I200 - Error when saving an item: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUSTOMER_I - Output Class Admin Item

• Message number: 200

• Message text: Error when saving an item: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_I200 - Error when saving an item: &1 &2 ?

  The SAP error message CRM_CUSTOMER_I200 typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue related to customer data during the saving process of an item. The error message format usually includes placeholders like &1 and &2, which represent specific details about the error, such as the type of item or the specific customer data that is causing the issue.
  Causes:
  
  Missing Required Fields: The error may arise if there are mandatory fields in the customer data that have not been filled out.
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid formats or incorrect values.
  Authorization Issues: The user may not have the necessary permissions to save the item or modify customer data.
  Custom Validation Rules: Custom validations implemented in the system may be preventing the save operation due to specific business rules.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system configuration errors.
  
  Solutions:
  
  Check Required Fields: Review the item and customer data to ensure that all mandatory fields are filled out correctly.
  Validate Data: Ensure that the data entered adheres to the expected formats and values. Look for any discrepancies or invalid entries.
  Review Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to perform the action.
  Consult Custom Logic: If there are custom validations or enhancements in place, review them to understand why the error is being triggered.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view the order details or BP to check the business partner data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Documentation: Review the SAP Help Portal for documentation related to CRM and customer data management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the root cause of the CRM_CUSTOMER_I200 error and implement a suitable solution.