How To Fix CRM_CT_CHANGE222 - Quotation Accepted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 222

• Message text: Quotation Accepted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE222 - Quotation Accepted ?

  The SAP error message CRM_CT_CHANGE222, which states "Quotation Accepted," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change a quotation that has already been accepted by a customer. This error is a part of the system's validation checks to ensure that the integrity of the quotation process is maintained.
  Cause:
  
  Quotation Status: The primary cause of this error is that the quotation has already been accepted, which means it is in a status that does not allow further changes. Once a quotation is accepted, it is usually locked for modifications to prevent inconsistencies.
  Business Process Compliance: The system enforces business rules that prevent changes to accepted quotations to ensure that the sales process is followed correctly.
  
  Solution:
  
  Review Quotation Status: Check the status of the quotation in the system. If it is marked as "Accepted," you will need to determine if any changes are necessary or if a new quotation should be created.
  Create a New Quotation: If changes are required, consider creating a new quotation instead of modifying the accepted one. This allows you to maintain a clear record of the sales process.
  Revoke Acceptance: If your business process allows it, you may have the option to revoke the acceptance of the quotation. This would typically require specific permissions and should be done in accordance with your organization's policies.
  Consult Documentation: Refer to your organization's SAP documentation or guidelines for handling accepted quotations, as there may be specific procedures in place.
  Contact Support: If you are unsure how to proceed or if the error persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to quotations in SAP CRM, such as CRMD_ORDER for managing sales orders and quotations.
  User Permissions: Ensure that you have the necessary permissions to make changes to quotations and understand the workflow associated with quotation acceptance in your organization.
  
  By following these steps, you should be able to address the CRM_CT_CHANGE222 error effectively.