How To Fix CRM_CT_CHANGE221 - No New product maintained for product change

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 221

• Message text: No New product maintained for product change

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE221 - No New product maintained for product change ?

  The SAP error message CRM_CT_CHANGE221 ("No New product maintained for product change") typically occurs in the context of product change management within SAP CRM (Customer Relationship Management). This error indicates that when attempting to change a product, the system cannot find a new product that is supposed to replace the old one.
  Cause:
  The error can be caused by several factors:
  
  Missing New Product: The new product that is supposed to replace the old product has not been defined or maintained in the system.
  Incorrect Configuration: The configuration settings for product changes may not be set up correctly, leading to the system not recognizing the new product.
  Data Inconsistency: There may be inconsistencies in the product master data or the product hierarchy that prevent the system from identifying the new product.
  Authorization Issues: The user may not have the necessary authorizations to view or change the product data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Master Data:
  
  Ensure that the new product is created and maintained in the system. You can do this by navigating to the product master data and verifying that the new product exists.
  
  
  
  Maintain Product Change:
  
  If you are performing a product change, ensure that the new product is correctly linked to the old product in the product change configuration. This can usually be done in the product change transaction or configuration settings.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to product changes in SAP CRM. Ensure that all necessary settings are correctly configured to allow for product changes.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the product master data to identify any discrepancies or issues that may be causing the error.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform product changes. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on product change management and troubleshooting related errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or MM01 for creating material master data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.