How To Fix CRM_CT_CHANGE219 - Change Quote Process Type not maintained in the view CRMV_PROV_ORDER

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 219

• Message text: Change Quote Process Type not maintained in the view CRMV_PROV_ORDER

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE219 - Change Quote Process Type not maintained in the view CRMV_PROV_ORDER ?

  The SAP error message CRM_CT_CHANGE219 indicates that the change quote process type is not maintained in the view CRMV_PROV_ORDER. This error typically arises in the context of SAP CRM when attempting to change a quote or sales order, and the system cannot find the necessary configuration for the process type.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the process type for changing quotes has not been defined or is not properly maintained in the system.
  Custom Development: If there are custom developments or enhancements in the CRM system, they might not be aligned with the standard process types.
  Transport Issues: If the configuration was recently transported from another system, it might not have been fully or correctly transported.
  
  Solution:
  
  
  Maintain Process Type:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Customer Relationship Management > Sales Order Management > Sales Order > Define Process Types.
  Check if the process type for changing quotes is defined. If not, you will need to create or maintain it.
  Ensure that the process type is correctly assigned to the relevant view.
  
  
  
  Check Customizations:
  
  If there are custom developments, review the code to ensure that it correctly references the process types.
  Consult with your development team to ensure that any custom logic does not interfere with standard processes.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects and configurations were included in the transport request.
  If needed, re-transport the missing configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for configuration.
  CRMD_ORDER for managing CRM orders.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on process types and their configurations.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal SAP team for further investigation.