How To Fix CRM_CT_CHANGE224 - Quotation not Auto-Accepted as Items are not Released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 224

• Message text: Quotation not Auto-Accepted as Items are not Released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE224 - Quotation not Auto-Accepted as Items are not Released ?

  The SAP error message CRM_CT_CHANGE224 indicates that a quotation cannot be auto-accepted because the items within the quotation have not been released. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with quotations that are part of a sales process.
  Cause:
  The primary cause of this error is that the items in the quotation are in a status that does not allow them to be processed further. This can happen for several reasons, including:
  
  Item Status: The items in the quotation may be in a status that requires manual intervention or approval before they can be released.
  Missing Data: Required fields or data for the items may be incomplete or missing, preventing the system from processing them.
  Configuration Issues: There may be configuration settings in the system that dictate how items are released or processed, which could be causing the items to remain in a non-released state.
  Authorization Issues: The user may not have the necessary authorizations to release the items.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Status: Review the status of the items in the quotation. Ensure that they are set to a status that allows for auto-acceptance. You may need to manually release the items if they are in a blocked status.
  
  
  Complete Required Fields: Ensure that all mandatory fields for the items are filled out correctly. This includes pricing, quantity, and any other relevant information.
  
  
  Review Configuration Settings: Check the configuration settings in the SAP system related to quotation processing. Ensure that the settings allow for the auto-acceptance of quotations and that there are no restrictions in place.
  
  
  Authorization Check: Verify that the user attempting to process the quotation has the necessary authorizations to release the items. If not, you may need to adjust user roles or permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the error message and any additional troubleshooting steps that may be relevant.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing quotations and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the quotation to be auto-accepted.