How To Fix CRM_CT_CHANGE201 - Item &1: Status "Reset Stop Billing" is already active for this item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 201

• Message text: Item &1: Status "Reset Stop Billing" is already active for this item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE201 - Item &1: Status "Reset Stop Billing" is already active for this item ?

  The SAP error message "CRM_CT_CHANGE201 Item &1: Status 'Reset Stop Billing' is already active for this item" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change the status of a billing item that is already set to "Reset Stop Billing." This status indicates that the billing process for that item has been halted, and the system is preventing further changes that could conflict with this status.
  Cause:
  
  Status Conflict: The item in question already has the status "Reset Stop Billing" active, which means that the system is designed to prevent any further changes that could lead to inconsistencies in billing.
  Process Flow: The error may arise during a process flow where the system expects a certain sequence of status changes, and the current status does not allow for the requested change.
  User Action: A user may have attempted to manually change the status of the item without first resolving the existing status.
  
  Solution:
  
  Check Current Status: Review the current status of the item in question. You can do this by navigating to the relevant transaction or using the appropriate report to view the status history.
  Reset the Status: If you need to proceed with changes, you may need to reset the "Reset Stop Billing" status. This typically involves:
  
  Navigating to the item in the CRM system.
  Changing the status to a valid state that allows further processing (e.g., "In Process" or "Ready for Billing").
  
  
  Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines for handling billing statuses to ensure compliance with business processes.
  Contact Support: If you are unsure how to proceed or if the status cannot be changed due to system restrictions, consider reaching out to your SAP support team or a functional consultant for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing billing items, such as CRM order management transactions.
  Status Management: Understand the status management framework in SAP CRM, including how statuses are defined and what transitions are allowed.
  User Roles: Ensure that you have the necessary authorizations to change item statuses, as restrictions may be in place based on user roles.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary changes to the billing item.