How To Fix CRM_CT_CHANGE202 - Item &1: Billing has not been stopped for this item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 202

• Message text: Item &1: Billing has not been stopped for this item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE202 - Item &1: Billing has not been stopped for this item ?

  The SAP error message "CRM_CT_CHANGE202 Item &1: Billing has not been stopped for this item" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change or delete a billing-related item in a document (like a sales order or service order) that has not been properly stopped for billing.
  Cause:
  
  Billing Status: The item in question may still have an active billing status, meaning that it is still eligible for billing. This can happen if the billing process has not been fully completed or if there are pending invoices.
  Document Locking: The document may be locked for billing due to ongoing processes or transactions that are not yet finalized.
  Configuration Issues: There may be configuration settings in the CRM system that prevent the stopping of billing for certain items.
  
  Solution:
  
  Check Billing Status: Review the billing status of the item. Ensure that all billing processes have been completed. If there are pending invoices, they should be addressed first.
  Stop Billing: If the item should no longer be billed, you may need to manually stop the billing process. This can typically be done through the transaction or document management screen where you can change the billing status.
  Review Document Locks: Check if the document is locked for billing. If it is, you may need to wait for the current process to complete or unlock the document if appropriate.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings related to billing and item management are correctly configured.
  Transaction Codes: Use relevant transaction codes (like CRM_ORDER or CRM_ORDER_MAINTAIN) to access the order and check the details of the item.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for CRM billing processes to understand the expected workflow and any prerequisites for stopping billing.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message and context for better troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.