How To Fix CRM_CT_CHANGE020 - Item & will be terminated on end date which occurs before effective date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

  • Message number: 020

  • Message text: Item & will be terminated on end date which occurs before effective date

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CT_CHANGE020 - Item & will be terminated on end date which occurs before effective date ?

    The SAP error message CRM_CT_CHANGE020 indicates that there is a conflict with the dates defined for a particular item in a CRM transaction. Specifically, the error states that the end date of an item is set before its effective date, which is not permissible in the system. This typically occurs in scenarios involving contracts, quotations, or other CRM-related documents where validity periods are defined.

    Cause:

    1. Date Configuration: The end date of the item is incorrectly set to a date that is earlier than the effective date. This can happen due to manual entry errors or incorrect data migration.
    2. Data Consistency Issues: If the data was imported or migrated from another system, there may have been inconsistencies in the date fields.
    3. Business Logic: The business rules defined in the system may not allow for an end date to precede the effective date.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Item Dates:

      • Navigate to the item in question within the CRM transaction.
      • Verify the effective date and end date fields. Ensure that the end date is set to a date that is equal to or later than the effective date.
    2. Correct the Dates:

      • If the end date is incorrect, update it to a valid date that is on or after the effective date.
      • Save the changes and try to process the transaction again.
    3. Review Data Migration:

      • If this error arose from a data migration process, review the data mapping and transformation rules to ensure that date fields are correctly populated.
    4. Consult Documentation:

      • Check the SAP documentation or your organization's guidelines for any specific rules regarding date handling in CRM transactions.
    5. Testing:

      • After making changes, test the transaction to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access and modify CRM documents.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • User Authorization: Ensure that you have the necessary permissions to make changes to the CRM items.
    • Consult with Functional Team: If you are unsure about the correct dates or the implications of changing them, consult with your functional team or a business analyst.

    By following these steps, you should be able to resolve the CRM_CT_CHANGE020 error and ensure that your CRM items have valid date configurations.

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