How To Fix CRM_CT_CHANGE022 - No source quotation items found for selected provider contract items


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

  • Message number: 022

  • Message text: No source quotation items found for selected provider contract items

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CT_CHANGE022 - No source quotation items found for selected provider contract items ?

    The SAP error message CRM_CT_CHANGE022 indicates that there are no source quotation items found for the selected provider contract items. This error typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module, particularly when trying to create or modify a contract that references quotation items.

    Cause:

    1. Missing Quotation Items: The most common cause is that the quotation items that should be linked to the provider contract items do not exist or have not been created.
    2. Incorrect Selection: The user may have selected provider contract items that do not have associated quotations.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect references between contracts and quotations.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the quotation items.

    Solution:

    1. Check Quotation Items: Verify that the quotation items exist in the system. You can do this by navigating to the relevant quotation and checking if the items are correctly defined.
    2. Link Quotation to Contract: Ensure that the quotation items are properly linked to the provider contract items. If they are not linked, you may need to create or modify the quotation to include the necessary items.
    3. Review Selection Criteria: Double-check the selection criteria used when trying to access the provider contract items. Ensure that you are selecting the correct items that have associated quotations.
    4. Data Consistency Check: Run a consistency check on the data to identify any discrepancies between contracts and quotations. This may involve using transaction codes or reports that can help identify issues.
    5. Authorization Check: Ensure that you have the necessary authorizations to access the quotation items. If not, contact your system administrator to grant the required permissions.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to navigate through contracts and quotations.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
    • Documentation: Review SAP documentation or help files related to contract management and quotation processing for additional insights and best practices.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM to further investigate the problem.

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