How To Fix CRM_CREDIT_CHECK102 - No credit master data was imported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 102

• Message text: No credit master data was imported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK102 - No credit master data was imported ?

  The SAP error message CRM_CREDIT_CHECK102: No credit master data was imported typically occurs in the context of credit management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system could not find any credit master data for the customer involved in the transaction. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Missing Credit Master Data: The most common reason for this error is that the customer does not have any credit master data set up in the system. This could be due to the customer not being assigned to a credit control area or not having a credit limit defined.
  
  
  Incorrect Configuration: There may be issues with the configuration of credit management settings in the system, such as missing or incorrect settings in the credit control area.
  
  
  Data Transfer Issues: If the credit master data is supposed to be imported from another system (like SAP ERP), there may have been issues during the data transfer process.
  
  
  Customer Status: The customer might be in a status that prevents credit data from being accessed or displayed.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data in the SAP system (transaction code XD03 for general data or FD03 for financial data).
  Ensure that the customer has a credit control area assigned and that credit limits are defined.
  
  
  
  Maintain Credit Master Data:
  
  If the customer does not have credit data, you can create or update the credit master data using transaction code FD32 (Change Credit Management Data) or FD31 (Create Credit Management Data).
  
  
  
  Review Configuration:
  
  Check the configuration settings for credit management in the SAP system. This can be done through transaction code SPRO and navigating to the relevant sections under Financial Accounting (FI) and Credit Management.
  
  
  
  Data Import Verification:
  
  If the credit data is supposed to be imported from another system, verify that the data transfer process is functioning correctly. Check for any logs or error messages that might indicate issues during the import.
  
  
  
  Check Customer Status:
  
  Ensure that the customer is not blocked or in a status that would prevent credit data from being accessed.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  FD32: Change Credit Management Data
  FD31: Create Credit Management Data
  SPRO: Customizing Implementation Guide
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and customer master data maintenance.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_CREDIT_CHECK102 error message.