How To Fix CRM_CREDIT_CHECK100 - ---------- all messages from 000 to 100 are deleted before check

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 100

• Message text: ---------- all messages from 000 to 100 are deleted before check

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK100 - ---------- all messages from 000 to 100 are deleted before check ?

  The SAP error message CRM_CREDIT_CHECK100 indicates that all messages from 000 to 100 have been deleted before the credit check was performed. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a credit check is being executed for a sales order or a similar transaction.
  Cause:
  
  
  Message Deletion: The error suggests that the system has deleted all messages related to the credit check process before it could complete. This could happen due to:
  
  Configuration settings that automatically delete messages.
  A custom program or user exit that is set to clear messages prematurely.
  A system error or inconsistency in the message handling process.
  
  
  
  Credit Management Settings: The credit management settings in the system may not be configured correctly, leading to issues in how messages are processed during the credit check.
  
  
  User Authorizations: Insufficient user authorizations may prevent the system from retaining or displaying the necessary messages.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for credit management in the SAP system. Ensure that the settings for message handling are correctly configured to retain messages during the credit check process.
  
  
  Debugging: If you have access to debugging tools, you can trace the execution of the credit check process to identify where the messages are being deleted. Look for any custom code or enhancements that might be affecting message handling.
  
  
  Review User Exits and BAdIs: Check if there are any user exits or Business Add-Ins (BAdIs) that might be influencing the credit check process. Ensure that they are not inadvertently deleting messages.
  
  
  Check Authorizations: Verify that the user executing the credit check has the necessary authorizations to view and retain messages. If not, adjust the user roles accordingly.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be patches or updates that resolve known issues related to credit checks.
  
  
  Testing: After making any changes, conduct thorough testing to ensure that the credit check process works as expected and that messages are retained.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVAK, OVAK, or SCC4 for credit management settings.
  Documentation: Review SAP documentation related to credit management and error handling for further insights.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to troubleshoot.
  
  By following these steps, you should be able to identify the root cause of the CRM_CREDIT_CHECK100 error and implement a solution to resolve it.