How To Fix CRM_CREDIT_CHECK101 - Credit group &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CREDIT_CHECK - External Credit Check

  • Message number: 101

  • Message text: Credit group &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CREDIT_CHECK101 - Credit group &1 does not exist ?

    The SAP error message CRM_CREDIT_CHECK101 indicates that the credit group specified in the system does not exist. This error typically occurs during credit checks in the SAP Customer Relationship Management (CRM) module when the system attempts to validate a credit group that has not been defined or is incorrectly configured.

    Cause:

    1. Non-existent Credit Group: The credit group specified in the transaction does not exist in the system.
    2. Incorrect Configuration: The credit group may have been deleted or not properly configured in the system.
    3. Data Entry Error: There may be a typographical error in the credit group field when entering data.
    4. Missing Customization: The credit group may not have been set up in the relevant customizing settings.

    Solution:

    1. Check Credit Group Configuration:

      • Go to the transaction code OB45 (or the relevant customizing transaction) to check the configuration of credit groups.
      • Ensure that the credit group you are trying to use is listed and properly configured.
    2. Create or Modify Credit Group:

      • If the credit group does not exist, you may need to create it. This can be done in the same customizing area where you checked the existing groups.
      • If it exists but is not configured correctly, make the necessary adjustments.
    3. Verify Data Entry:

      • Double-check the data entry in the transaction where the error occurred. Ensure that the credit group is entered correctly without any typographical errors.
    4. Consult Documentation:

      • Review the SAP documentation or help files related to credit management to ensure that you are following the correct procedures.
    5. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access and use the credit group.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Credit Management in SAP: Understanding how credit management works in SAP can help in troubleshooting issues related to credit groups.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Customer Credit Management) and OVAK (Credit Control Area) for managing credit settings.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on credit group configuration.

    By following these steps, you should be able to resolve the error message CRM_CREDIT_CHECK101 and ensure that the credit group is correctly set up in your SAP system.

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