How To Fix CRM_CREDIT_CHECK003 - Credit check not OK (automatic credit control)


CRM_CREDIT_CHECK003 - Overview

  • Message type: E = Error

  • Message class: CRM_CREDIT_CHECK - External Credit Check

  • Message number: 003

  • Message text: Credit check not OK (automatic credit control)

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    The results of the automatic credit check are not OK and the items that
    were checked now have the status "Credit check not OK".
    The system blocks subsequent processing of this document, such as
    creating deliveries or invoices, and sends it to the employee
    responsible for approving documents blocked for credit reasons. After
    clarifying the credit status of this customer, he or she can choose to
    release some or all items.
    Single log of the credit check:

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CREDIT_CHECK003 - Credit check not OK (automatic credit control) ?
    The SAP error message CRM_CREDIT_CHECK003: Credit check not OK (automatic credit control) indicates that a credit check has failed during a transaction in the SAP Customer Relationship Management (CRM) system. This typically occurs when the customer's credit limit has been exceeded or when there are issues with the customer's credit status.
    Causes:
    
    Exceeded Credit Limit: The most common reason for this error is that the total open orders, deliveries, and invoices for the customer exceed their assigned credit limit.
    Credit Status: The customer may have a blocked status in the credit management settings, which prevents further transactions.
    Credit Control Area: The credit control area assigned to the customer may not be set up correctly or may not match the sales area of the transaction.
    Credit Management Settings: Incorrect configuration in the credit management settings, such as the credit limit or risk categories.
    Open Items: The customer may have outstanding invoices or open items that contribute to

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