How To Fix CRM_CONTRACT022 - Sold-to party is inconsistent between order item &1 and service contract.

CRM_CONTRACT022 - Overview

• Message type: E = Error

• Message class: CRM_CONTRACT - Messages for contracts

• Message number: 022

• Message text: Sold-to party is inconsistent between order item &1 and service contract.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTRACT022 - Sold-to party is inconsistent between order item &1 and service contract. ?

  The SAP error message CRM_CONTRACT022 indicates that there is an inconsistency between the sold-to party specified in an order item and the sold-to party in the associated service contract. This error typically arises in the context of CRM (Customer Relationship Management) when trying to create or process a service contract that references an order item.
  
  Cause:
  The inconsistency can occur due to several reasons:
  
  Different Sold-to Parties: The sold-to party (customer) in the order item does not match the sold-to party in the service contract.
  Data Entry Errors: There may have been a mistake during data entry, leading to different sold-to parties being assigned.
  Changes in Customer Master Data: If the sold-to party was changed in the customer master data after the order was created, it could lead to this inconsistency.
  Order Item Modifications: If the order item was modified after the service contract was created, it might lead to discrepancies.
  
  
  Solution:
  To resolve this error, you can