How To Fix CRM_CONTRACT021 - Service contract assigned to service order item &1 is not valid.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONTRACT - Messages for contracts

• Message number: 021

• Message text: Service contract assigned to service order item &1 is not valid.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTRACT021 - Service contract assigned to service order item &1 is not valid. ?

  The SAP error message CRM_CONTRACT021 indicates that a service contract assigned to a service order item is not valid. This can occur for several reasons, and understanding the cause is essential for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Contract Validity Period: The service contract may not be valid for the date of the service order. Check if the contract is active and within its validity period.
  Contract Status: The status of the service contract may be inactive or blocked. Ensure that the contract is in a valid status for processing.
  Service Order Item Assignment: The service order item may not be correctly linked to the service contract. Verify that the service order item is properly assigned to the contract.
  Contract Type: The type of service contract may not be compatible with the service order item. Ensure that the contract type allows for the services being requested.
  Customer Data: The customer associated with the service order may not match the customer on the service contract. Check for discrepancies in customer information.
  Contract Limitations: There may be limitations or conditions in the contract that are not being met by the service order.
  
  Solutions:
  
  Check Validity Dates: Review the validity dates of the service contract and ensure that the service order date falls within this range.
  Review Contract Status: Navigate to the service contract in SAP and check its status. If it is inactive or blocked, you may need to reactivate it or resolve any issues causing the blockage.
  Verify Assignment: Ensure that the service order item is correctly assigned to the service contract. You can do this by checking the assignment in the service order details.
  Contract Type Compatibility: Confirm that the service order item is compatible with the type of service contract being used. If not, consider using a different contract type.
  Customer Information: Check the customer details on both the service order and the service contract to ensure they match. Update any discrepancies as needed.
  Review Contract Conditions: Look for any specific conditions or limitations in the service contract that may affect its validity for the service order.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view service orders and CRMD_ORDERADM_H to check the details of the service contracts.
  Documentation: Refer to SAP Help documentation for detailed information on service contracts and service orders.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.