Message type: E = Error
Message class: CRM_CONTRACT - Messages for contracts
Message number: 023
Message text: Orgl. data is inconsistent between order item &1 and service contract.
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CRM_CONTRACT023
- Orgl. data is inconsistent between order item &1 and service contract. ?The SAP error message CRM_CONTRACT023 indicates that there is an inconsistency in the organizational data between an order item and a service contract. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch in the organizational units (like sales organization, distribution channel, or division) between the order item and the associated service contract.
Cause: Mismatch in Organizational Data: The most common cause is that the organizational data (such as sales organization, distribution channel, or division) in the order item does not match the organizational data in the service contract. Data Changes: Changes made to the organizational structure or data after the creation of the order or service contract can lead to inconsistencies. Incorrect Configuration: Incorrect configuration in the system settings related to organizational units can also lead to this error.
Solution: Check Organizational Data: Review the organizational data for both the order item and the service contract. Ensure that
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CRM_CONTRACT022
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