How To Fix CRM_CONTRACT020 - Sold-to party &1 is not eligible for contract item &2


CRM_CONTRACT020 - Overview

  • Message type: E = Error

  • Message class: CRM_CONTRACT - Messages for contracts

  • Message number: 020

  • Message text: Sold-to party &1 is not eligible for contract item &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CONTRACT020 - Sold-to party &1 is not eligible for contract item &2 ?
    The SAP error message CRM_CONTRACT020 indicates that the sold-to party specified in the contract is not eligible for the contract item. This can occur in the context of SAP Customer Relationship Management (CRM) when creating or processing contracts.
    Causes:
    
    Customer Status: The sold-to party may have a status that does not allow them to enter into contracts. For example, the customer might be blocked or inactive.
    Contract Item Restrictions: The contract item may have specific eligibility criteria that the sold-to party does not meet. This could include restrictions based on customer group, sales area, or other criteria.
    Master Data Issues: There may be issues with the master data of the sold-to party, such as missing or incorrect information.
    Sales Area Configuration: The sales area associated with the sold-to party may not be configured correctly for the contract item.
    Contract Type Restrictions: The type of contract being created may have restrictions that prevent certain sold-to parties from

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