Message type: E = Error
Message class: CRM_CONTRACT - Messages for contracts
Message number: 020
Message text: Sold-to party &1 is not eligible for contract item &2
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CRM_CONTRACT020
- Sold-to party &1 is not eligible for contract item &2 ?The SAP error message CRM_CONTRACT020 indicates that the sold-to party specified in the contract is not eligible for the contract item. This can occur in the context of SAP Customer Relationship Management (CRM) when creating or processing contracts. Causes: Customer Status: The sold-to party may have a status that does not allow them to enter into contracts. For example, the customer might be blocked or inactive. Contract Item Restrictions: The contract item may have specific eligibility criteria that the sold-to party does not meet. This could include restrictions based on customer group, sales area, or other criteria. Master Data Issues: There may be issues with the master data of the sold-to party, such as missing or incorrect information. Sales Area Configuration: The sales area associated with the sold-to party may not be configured correctly for the contract item. Contract Type Restrictions: The type of contract being created may have restrictions that prevent certain sold-to parties from
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CRM_CONTRACT019
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