How To Fix CRM_CONFIG305 - Check your entries in "Reexplode Struct./Free goods" and "Copy Config."

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 305

• Message text: Check your entries in "Reexplode Struct./Free goods" and "Copy Config."

What causes this issue?

According to note 899894, the following combinations of entries for the
fields "Reexplode Struct./Free goods" and "Copy Configuration" are not
supported for configurable products:
<NP> Reexplode Struct./Free goods: [x]</>
<NP> </>in combination with:
<NP> Copy Configuration : [empty]</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

<NP> Reexplode Struct./Free goods: [empty]</>
<NP> </>in combination with:
<NP> Copy Configuration : A New Configuration with
Configuration Engine</>
Check your entries again.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG305 - Check your entries in "Reexplode Struct./Free goods" and "Copy Config." ?

  The SAP error message CRM_CONFIG305 typically occurs in the context of configuring product configurations in SAP CRM (Customer Relationship Management). This error indicates that there is an issue with the entries made in the "Reexplode Struct./Free goods" and "Copy Config." settings. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Incorrect Configuration Settings: The settings for "Reexplode Struct." and "Copy Config." may not be correctly defined in the configuration profile.
  Missing Dependencies: There may be missing dependencies or relationships between the configurable materials that need to be defined.
  Inconsistent Data: The data entered in the configuration profile may be inconsistent or incomplete, leading to errors during the configuration process.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the configuration settings.
  
  Solutions:
  
  
  Check Configuration Profile:
  
  Navigate to the configuration profile in the SAP system and verify the settings for "Reexplode Struct." and "Copy Config." Ensure that they are correctly defined according to your business requirements.
  
  
  
  Review Dependencies:
  
  Check if all necessary dependencies and relationships between the configurable materials are defined. This includes checking for any missing characteristics or values that need to be set.
  
  
  
  Validate Data Entries:
  
  Go through the entries made in the configuration profile and ensure that all required fields are filled out correctly. Look for any typos or incorrect values that could be causing the error.
  
  
  
  Authorization Check:
  
  Ensure that the user has the appropriate authorizations to access and modify the configuration settings. If necessary, consult with your SAP security team to verify and adjust user roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to product configuration and the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the configuration works as expected without triggering the error message.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM configuration to better understand the configuration process and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM configuration for further assistance.