How To Fix CRM_CONFIG800 - Variant key cannot be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 800

• Message text: Variant key cannot be checked

What causes this issue?

The variant key you entered cannot be checked. You can assign any name.
You cannot check the name against object dependencies. This means that
you create the condition record first, then maintain the dependencies.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG800 - Variant key cannot be checked ?

  The SAP error message CRM_CONFIG800: Variant key cannot be checked typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the variant key configuration. This error can arise due to several reasons, including missing or incorrect configuration settings, issues with the variant key itself, or problems with the underlying data.
  Causes:
  
  Missing Configuration: The variant key may not be properly configured in the system.
  Incorrect Variant Key: The variant key being used may not exist or may be incorrectly specified.
  Authorization Issues: The user may not have the necessary authorizations to access or check the variant key.
  Data Inconsistencies: There may be inconsistencies in the data related to the variant key, such as missing entries in the relevant tables.
  System Errors: There could be temporary system issues or bugs affecting the variant key functionality.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the variant key in the SAP system.
  Ensure that the variant key is correctly defined and all necessary parameters are set.
  
  
  
  Verify Variant Key:
  
  Confirm that the variant key you are trying to use exists in the system.
  Check for any typos or errors in the variant key input.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and check the variant key.
  If needed, consult with your SAP security team to verify and adjust user roles.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to identify any missing or inconsistent data related to the variant key.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Apply any recommended patches or updates if applicable.
  
  
  
  System Restart:
  
  If the issue seems to be temporary, consider restarting the relevant application server or the entire SAP system.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and related data.
  Documentation: Review SAP documentation related to variant keys and CRM configuration for more detailed guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CONFIG800 error effectively.