How To Fix CRM_CONFIG350 - Configurable product &1 replaced by product variant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 350

• Message text: Configurable product &1 replaced by product variant &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG350 - Configurable product &1 replaced by product variant &2 ?

  The SAP error message CRM_CONFIG350 indicates that a configurable product has been replaced by a product variant. This typically occurs in the context of SAP CRM (Customer Relationship Management) and SAP CPQ (Configure Price Quote) when dealing with product configurations.
  Cause:
  
  Product Configuration: The error arises when a user attempts to configure a product that is defined as a configurable product, but the system has determined that a specific product variant is more appropriate or has been defined to replace it.
  Master Data Issues: There may be inconsistencies or misconfigurations in the product master data, where the configurable product is not properly linked to its variants.
  Business Rules: Business rules or settings in the system may dictate that certain configurable products should not be used in specific scenarios, leading to the automatic replacement by a variant.
  
  Solution:
  
  Check Product Configuration: Review the configuration of the product in question. Ensure that the configurable product is correctly set up and that its variants are properly defined.
  Review Master Data: Verify the master data for both the configurable product and the product variant. Ensure that they are correctly linked and that there are no discrepancies.
  Business Rules: Check any business rules or settings that may be causing the replacement. This may involve consulting with your SAP administrator or business process owner.
  Use the Variant: If the system has replaced the configurable product with a variant, consider using the variant for your configuration needs. This may be the intended behavior based on the product setup.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling configurable products and variants.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to product configuration, such as CU50 (Configuration Profile) or CRMD_ORDER (CRM Order Management).
  User Roles: Ensure that the user has the appropriate roles and permissions to access and configure products in the system.
  Testing: If changes are made to the product configuration or master data, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM and product configuration.