How To Fix CRM_CONFIG109 - Grid quantities not yet maintained for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 109

• Message text: Grid quantities not yet maintained for product &1

What causes this issue?

Product &V1& is a grid product. The quantities for this product must be
entered on the grid screen for the item.

System Response

The order is not yet complete.

How to fix this error?

Go into the detail area of the item on the grid screen, and enter the
quantities for the individual variants. When these quantities are
transferred, corresponding subitems are created in the document, and the
quantities of the subitems are cumulated to the main item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG109 - Grid quantities not yet maintained for product &1 ?

  The SAP error message CRM_CONFIG109 indicates that grid quantities have not been maintained for a specific product in the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to perform operations that require grid quantity data, such as creating or modifying sales orders, quotations, or other documents that involve product configurations.
  Cause:
  The primary cause of this error is that the grid quantities for the specified product (denoted by &1 in the error message) have not been defined in the system. Grid quantities are often used in scenarios where products have multiple dimensions or configurations, such as sizes, colors, or other attributes that require specific quantity settings.
  Solution:
  To resolve the CRM_CONFIG109 error, you need to maintain the grid quantities for the affected product. Here are the steps to do this:
  
  
  Access the Product Master Data:
  
  Go to the transaction code CRMD_ORDER or use the relevant navigation path in your SAP CRM system to access the product master data.
  
  
  
  Locate the Product:
  
  Search for the product that is causing the error. You can use the product ID or other identifying information to find it.
  
  
  
  Maintain Grid Quantities:
  
  Once you have accessed the product, look for the section where grid quantities can be maintained. This may be under a tab or section related to product configuration or attributes.
  Enter the necessary grid quantities for the product. Ensure that you fill in all required fields and that the data is accurate.
  
  
  
  Save Changes:
  
  After entering the grid quantities, save your changes to the product master data.
  
  
  
  Test the Operation Again:
  
  After maintaining the grid quantities, try to perform the operation that previously resulted in the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Product Configuration: Ensure that the product is properly configured in the system, including any dependencies or characteristics that may affect grid quantities.
  User Authorization: Make sure that you have the necessary permissions to modify product master data in SAP CRM.
  Documentation: Refer to SAP documentation or help resources for more detailed information on maintaining product data and grid quantities.
  Support: If the issue persists after maintaining grid quantities, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_CONFIG109 error and maintain the necessary grid quantities for your products in SAP CRM.