How To Fix CRM_CONFIG108 - Could not determine pricing procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 108

• Message text: Could not determine pricing procedure

What causes this issue?

No pricing procedure could be determined for the parameters sales
organization, distribution channel/division, customer determination
procedure and document determination procedure.
Possible cause:
The entry in Customizing is missing.
No organizational data has been determined in the document.

System Response

The system cannot perform pricing and therefore configuration is not
possible.

How to fix this error?

RESET N1
Maintain the entry in Customizing.
First select a sales area.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG108 - Could not determine pricing procedure ?

  The SAP error message CRM_CONFIG108: Could not determine pricing procedure typically occurs in the SAP CRM (Customer Relationship Management) system when the system is unable to find a suitable pricing procedure for a transaction. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Configuration: The pricing procedure may not be configured correctly in the system. This includes missing entries in the relevant customizing tables.
  Incorrect Condition Records: The condition records required for the pricing procedure may not be maintained or may be incorrect.
  Sales Area Not Defined: The sales area (Sales Organization, Distribution Channel, and Division) may not be defined correctly in the system.
  Document Type Issues: The document type being used may not be linked to the correct pricing procedure.
  Customer Master Data: The customer master data may not have the necessary information for pricing determination, such as the pricing procedure assignment.
  Product Master Data: The product may not have the necessary pricing information or may not be assigned to the correct pricing procedure.
  
  Solutions:
  
  
  Check Pricing Procedure Configuration:
  
  Go to the transaction code SPRO and navigate to the following path:
  SAP Customizing Implementation Guide > Customer Relationship Management > Master Data > Business Partner > Define Pricing Procedures
  
  Ensure that the pricing procedures are defined and assigned correctly.
  
  
  
  Maintain Condition Records:
  
  Use transaction code VK11 to create or maintain condition records for the pricing procedure. Ensure that the necessary conditions are set up for the relevant sales area and customer.
  
  
  
  Verify Sales Area:
  
  Check if the sales area is correctly defined in the system. You can do this by navigating to the customer master data and ensuring that the sales area is correctly assigned.
  
  
  
  Check Document Type:
  
  Ensure that the document type being used is linked to the correct pricing procedure. This can be checked in the configuration settings for the document type.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data (transaction code BP) to ensure that the pricing procedure is assigned correctly under the sales area data.
  
  
  
  Review Product Master Data:
  
  Check the product master data (transaction code MM03) to ensure that the product is assigned to the correct pricing procedure.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), VK11 (Maintain Condition Records), BP (Business Partner), and MM03 (Display Material).
  Documentation: Refer to SAP Help documentation for detailed guidance on pricing procedures and configuration.
  Testing: After making changes, test the transaction again to ensure that the pricing procedure is now being determined correctly.
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP Basis or functional team for further investigation, as there may be underlying issues with the system configuration or data integrity.