How To Fix CRM_CONFIG107 - Item has differing product in replacement table

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 107

• Message text: Item has differing product in replacement table

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG107 - Item has differing product in replacement table ?

  The SAP error message CRM_CONFIG107 indicates that there is a mismatch in the product information in the replacement table for a specific item. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with product substitutions or replacements.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Inconsistent Data: The product that is being replaced has a different product assigned in the replacement table than what is expected.
  Configuration Issues: There may be issues with the configuration of the product replacement settings in the system.
  Master Data Issues: The master data for the products involved may not be correctly maintained, leading to discrepancies.
  Custom Logic: If there are custom enhancements or logic implemented, they might be causing the mismatch.
  
  Solution:
  To resolve the CRM_CONFIG107 error, you can follow these steps:
  
  
  Check Replacement Table:
  
  Go to the replacement table in the SAP system and verify the entries for the product in question. Ensure that the correct product is listed as a replacement.
  
  
  
  Review Product Master Data:
  
  Check the master data for both the original product and the replacement product. Ensure that all relevant fields are correctly filled out and consistent.
  
  
  
  Configuration Settings:
  
  Review the configuration settings related to product replacements in the CRM system. Ensure that they are set up correctly according to business requirements.
  
  
  
  Transaction Logs:
  
  Check transaction logs or change logs to see if any recent changes were made to the product or its replacement settings that could have caused the issue.
  
  
  
  Testing:
  
  If possible, create a test scenario to replicate the issue. This can help in understanding the exact conditions under which the error occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM product management and replacement settings for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and CRMD_ORDERADM_H for accessing order administration data.
  SAP Notes: Search for SAP Notes related to CRM_CONFIG107 for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_CONFIG107 error in your SAP system.