How To Fix CRM_COMPLAINT356 - RFC destination for ERP site is not available

CRM_COMPLAINT356 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 356

• Message text: RFC destination for ERP site is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT356 - RFC destination for ERP site is not available ?

  The SAP error message "CRM_COMPLAINT356 RFC destination for ERP site is not available" typically indicates that there is an issue with the Remote Function Call (RFC) connection between the SAP CRM system and the ERP system. This error can occur in scenarios where the CRM system is trying to communicate with the ERP system for processing complaints, orders, or other transactions.
  Causes:
  
  RFC Destination Configuration: The RFC destination for the ERP system may not be configured correctly in the CRM system.
  Network Issues: There may be network connectivity issues preventing the CRM system from reaching the ERP system.
  System Availability: The ERP system may be down or not available at the moment.
  Authorization Issues: The user or service account used for the RFC connection may not have the necessary authorizations.
  Incorrect Parameters: The parameters set in the RFC destination (like the target host, system number, client, etc.) may be incorrect.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in