How To Fix CRM_COMPLAINT144 - This reference transaction does not exist; check your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 144

• Message text: This reference transaction does not exist; check your entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT144 - This reference transaction does not exist; check your entry ?

  The SAP error message CRM_COMPLAINT144 indicates that the reference transaction you are trying to access or use does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when dealing with complaints, service requests, or similar transactions.
  Causes:
  
  Incorrect Reference Number: The reference number you entered may be incorrect or mistyped.
  Transaction Deletion: The transaction you are trying to reference may have been deleted or archived.
  Authorization Issues: You may not have the necessary permissions to view the transaction.
  Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to missing data.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly.
  
  Solutions:
  
  Verify the Reference Number: Double-check the reference number you entered for any typos or errors.
  Check Transaction Status: Ensure that the transaction you are trying to reference has not been deleted or archived.
  Review Authorizations: Check your user authorizations to ensure you have the necessary permissions to access the transaction.
  Consult with IT Support: If you suspect data synchronization issues, consult with your IT support team to investigate any potential problems.
  Check Configuration Settings: Review the configuration settings in the CRM system to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate or troubleshoot issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM complaint management to understand the expected behavior and setup.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.