How To Fix CRM_COMPLAINT142 - Creation date is outside validity period

CRM_COMPLAINT142 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 142

• Message text: Creation date is outside validity period

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT142 - Creation date is outside validity period ?

  The SAP error message CRM_COMPLAINT142 indicates that the creation date of a complaint is outside the validity period defined for the complaint type in the system. This typically occurs when you attempt to create a complaint with a date that is either before the start date or after the end date of the validity period set for that specific complaint type.
  
  Cause:
  
  Validity Period Configuration: The complaint type has a defined validity period that restricts when complaints can be created. If the current date does not fall within this range, the error will occur.
  System Date: The system date may be set incorrectly, leading to a mismatch with the defined validity period.
  User Input Error: The user may have manually entered a creation date that is outside the allowed range.
  
  
  Solution:
  
  
  Check Validity Period:
  
  Navigate to the configuration settings for the complaint type in SAP.
  Verify the start and end dates of the validity period for the complaint