How To Fix CRM_COMPLAINT129 - Billing item &1/&2 is not valid

CRM_COMPLAINT129 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 129

• Message text: Billing item &1/&2 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT129 - Billing item &1/&2 is not valid ?

  The SAP error message CRM_COMPLAINT129, which states "Billing item &1/&2 is not valid," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the billing item associated with a complaint or service request. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Billing Item: The billing item referenced in the error message may not exist or may have been deleted or archived.
  Incorrect Status: The billing item may be in a status that does not allow it to be processed (e.g., it may be blocked or in a closed status).
  Data Inconsistency: There may be inconsistencies in the data between the CRM and the backend system (like SAP ERP).
  Missing Configuration: The billing item may not be properly configured in the system, leading to it being considered invalid.
  Authorization Issues: The user may not have the necessary authorizations to access or process