How To Fix CRM_COMPLAINT024 - Sales order &1 item &2 is not fully billed internally

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 024

• Message text: Sales order &1 item &2 is not fully billed internally

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT024 - Sales order &1 item &2 is not fully billed internally ?

  The SAP error message CRM_COMPLAINT024 indicates that a sales order item is not fully billed internally. This typically occurs in the context of billing processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with complaints or returns.
  
  Cause:
  The error can arise due to several reasons, including:
  
  Partial Billing: The sales order item has been partially billed, meaning that not all of the items or services have been invoiced.
  Billing Block: There may be a billing block set on the sales order or item, preventing it from being fully billed.
  Incomplete Delivery: The sales order item may not have been fully delivered, which can affect the billing process.
  Credit Management: If there are issues related to credit limits or credit checks, it may prevent the billing from being completed.
  Status Issues: The status of the sales order or item may not allow for further billing (e.g., if it is in a status that does